PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP KINERJA KARYAWAN MELALUI KOMPETENSI SEBAGAI VARIABEL INTERVENING PADA MARKETING BNI MULTIFINANCE CABANG PALEMBANG

Wuri Hutariadi, 92223038 (2025) PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP KINERJA KARYAWAN MELALUI KOMPETENSI SEBAGAI VARIABEL INTERVENING PADA MARKETING BNI MULTIFINANCE CABANG PALEMBANG. Skripsi thesis, Universitas Muhammadiyah Palembang.

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Abstract

THE INFLUENCE OF EDUCATION AND TRAINING ON EMPLOYEE PERFORMANCE THROUGH COMPETENCE AS AN INTERVENING VARIABLE IN THE MARKETING DIVISION OF BNI MULTIFINANCE PALEMBANG BRANCH Wuri Hutariadi. 2025. The Influence of Education and Training on Employee Performance through Competence as an Intervening Variable in the Marketing Division of BNI Multifinance Palembang Branch. Master of Management Program, Graduate School, Muhammadiyah University of Palembang. Advisors: (I) Dr. H. M. Idris, SE., M.Si, (II) Dr. Diah Isnaini Asiati, SE., MM. Abstract This study aims to determine the effect of education and training on employee performance through competency as an intervening variable in marketing at BNI Multifinance Palembang Branch. The object of this study is marketing employees at BNI Multifinance Palembang Branch. The research method used is associative research with 2 exogenous variables and 2 endogenous variables. The sampling technique used is proportionate stratified random sampling. The data used are primary data obtained from the results of questionnaire answers. The analysis technique used is structural equation modeling (SEM) with SMARTPLS software. The results of this study indicate: (1) There is a significant effect of education on the performance of marketing employees at BNI Multifinance Palembang Branch, (2) There is a significant effect of training on the performance of marketing employees at BNI Multifinance Palembang Branch, (3) There is a significant effect of education on the competence of marketing employees at BNI Multifinance Palembang Branch, (4) There is a significant effect of training on the competence of marketing employees at BNI Multifinance Palembang Branch, and (5) There is a significant effect of competence on the performance of marketing employees at BNI Multifinance Palembang Branch.

Item Type: Thesis (Skripsi)
Additional Information: 1. Dr. H. M.Idris, S.E., M.Si. 2. Dr. Diah Isnaini Asiati, S.E., M.M.
Uncontrolled Keywords: Education, Training, Competence, Performance
Subjects: Ekonomi dan Bisnis > Manajemen
Divisions: Program Pasca Sarjana > Manajemen (S2)
Depositing User: Mahasiswa Program Pascasarjana
Date Deposited: 08 Nov 2025 04:02
Last Modified: 08 Nov 2025 04:02
URI: http://repository.um-palembang.ac.id/id/eprint/34069

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